Our Customer Service team is unable to provide details about stock quantities, stock movements or expected arrival dates for individual products, issues, stages or parts.
If you're currently waiting for an item, our warehouse and supply teams are working to make it available as soon as possible. You don't need to contact us for stock updates — once your parcel has been prepared and dispatched, we'll send you an email confirmation with the delivery information.
If we become aware of a delay affecting your product, item or delivery, we’ll contact you directly by email with an update as soon as we have confirmed information to share. Some delays may be outside our control, but we’ll always aim to keep you informed.
You can also check your Customer Account at any time for the latest information about your subscription, payments and parcels: